BeHave is a behavioural-based capacity-building software system that uses a fully electronic assessment system to evaluate skilled and semi-skilled workers on a one-on-one basis. It includes contractor workers.
This allows for individual feedback on each worker – see excerpt from one of our reports below:
Reporting is then escalated to team level. Here we have an example from one of our reports with regard to fire training:
Information can then be escalated to contractor level:
….and finally our results can compare one forestry company’s results with other companies or even the entire industry for a particular job:
Essentially, BeHave entails:
- Paying a monthly admin fee for CMO to upload, administer and maintain the BeHave software solution, including maintaining an up-to-date diary of all pending assessments and training for all forestry staff and contractor staff.
- Providing access via an internet portal for each contractor to view his/her workers and the diary.
- Work study assessments that can be done on a site by site basis by company staff or contractors.
- Providing a web-based link for company staff
- Identifying and assessing of key jobs of forestry company workers and contractor workers, starting with the highest risk jobs first (HIRAC). Assessments are also based on the Plan/Do/Check/Act (PDCA) and SPEQS (Safety, Productivity, Environmental, Quality and Social), using the CMO BeHave Assessor APP. These results are captured electronically to allow for interpretation of non-conformance trends in terms of PDCA and SPEQS, as well as for a group of jobs or a specific team. It includes assessments of each supervisor of each individual team.
- Furthermore, the same assessment criteria for each job can be filtered for any of the individual SPEQS to allow for company specialists to also audit on the same criteria e.g. environmental, social or safety audit.
- BeHave also forms the backbone of the internal audit system within the company and may include defined formal audits that supervisors and management should do.
- Training programmes can then be designed that follow the same approach as described in our software solutions above, based on the results of the field assessments.
- Key competencies are then re-evaluated on a predetermined basis thereafter based on risk and doing corrective training or taking corrective management steps, where necessary.
A summary of the BeHave process is reflected in the diagram below.